Shoes & sneakers

FAQ

What is your return policy?

We believe in adventure without regrets! You have 30 days from delivery to initiate a return. Just make sure your items are in their original, unused condition. If something doesn’t feel right, we’ll guide you through our straightforward return process—no restocking fees, just a hassle-free experience!

How long does shipping take?

Once you place your order, we’ll have it packed and ready to go within 1-2 business days. After that, expect your gear to arrive within 5-7 business days. And guess what? We offer free shipping on all orders—because your style and adventures shouldn’t come with extra baggage!

Can I cancel my order?

Changed your mind? No problem! You can cancel your order as long as it hasn’t shipped. Just drop us a line, and we’ll handle it from there. Adventure is all about flexibility, after all!

How can I contact customer service?

We’re eager to hear from you! Reach out to our customer service team via email at info@vancroft.co.uk or give us a call at +44 20 38075139. We aim to respond within 24 hours on business days. Let’s tackle your questions together!

FREE UK SHIPPING

30 DAY RETURNS

SECURE PAYMENTS

VAN CROFT

Dressing the modern man for less.

Email: info@vancroft.co.uk
Contact form: Click here
By phone: +44 20 38075139 (Toll free phone number)

Customer Service opening hours:
Monday - Friday 09:00 - 18:00 GMT

Business information

Van Croft is operated by K&D Corporations, a company based in the Netherlands.
Company Address: Spilstraat 76, Alkmaar, Noord-Holland, 1825JH, the Netherlands
Chamber of Commerce: 94734569
VAT Number: NL866875645B01